5 steps to successful software crowdtesting

If you’re looking at ways to test a new piece of software, then it’s well worth considering crowdtesting. In this article, we look at five steps to success.

5 steps to successful software crowdtesting


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Crowdsourced software testing involves using a crowd of testers, who are often remotely located, but who represent the target audience of the digital product, to carry out user testing and see if they can find any errors or issues that need to be addressed before launch.

This approach can be delivered quickly and around the clock, with a global crowd and a quick turnaround. However, the approach must be right.

Companies such as https://www.bugfinders.com/ recommend the following steps for success:

Preparing carefully

Regardless of the testing approach used, planning must be carried out very carefully for the testing to be successful. This is especially the case as testers will be working remotely. A clear brief is essential, with the right questions asked to get quality and insightful answers.

Employer responsibility

Testing forms a key foundation of the overall software development cycle, and crowdtesting approaches work for both agile and waterfall methodologies, so the employer must embed this into the overall strategy, and ensure crowdsourced testers know what is expected of them. Define responsibilities clearly and as early in the process as you can.

Allow adequate time

Everyone knows the time pressures associated with software development, but testing must be allowed sufficient time and space to happen properly. Yes, crowdsourcing is flexible and fast, but the right phase of testing must be built into the project plan, along with adequate time to fix any discovered issues.

Best test conditions

Make sure you have a robust test platform and infrastructure available to your testers and invest in your platform, so that your testers can communicate with the team, track issues and flag up any bugs. Remember, continuous development and investment is needed for good testing infrastructure, built through regular stakeholder feedback.

A strong testing environment

Testers must be able to carry out their work in a reliable and easy way, regardless of what they are testing, so ensure the application is stable and can be tested fully, without updates running. Document test versions and confidentiality / security issues. A VPN is essential for both staging and testing, with cloud tools for beta apps.